The staff was friendly and very helpful. The room was very clean, comfortable, and spacious. We had a corner King Room (I believe), and we loved the view the windows provided. The bathroom was roomy and well-lit. A lot of little details added up to an exceptional experience. Food in the hotel restaurant was delicious. Access to SFO's AirTrain (and BART) was very convenient.
Wind
สิงหาคม 2566
We had an odd, long layover from Europe and didn't want the stress of getting to and from the airport. This is the ideal splurge midway through a long, exhausting trip. I wish we could have stayed longer to enjoy more than a shower (with luxurious toiletries) and the bed. Check-in and check-out were seamless, 24-hour staff were both essential (if you're leaving at 4am, as we were) and attentive. If you need to get into the city, the BART is conveniently there.
Yale
สิงหาคม 2566
Our second stay at this property. It is very convenient when flying into SFO the day before a long haul flight. The airport Air Train drops you off at the hotel front door. The room was lovely, very clean and the bed and bedding was extremely comfortable. We started off with cocktails at the bar and enjoyed chatting with our bartenders and watching the basketball playoffs. We chose to eat dinner in the bar area because we enjoy Silvia‘s service. Silvia served us eight months ago on our first visit to the grand Hyatt, she is an excellent server. Our dinner was very delicious and so was our breakfast. We hope to return on our next long-haul flight out of San Francisco.
Paula
พฤษภาคม 2566
I liked the availability of an alternative to the restaurant. I think the staff were/are VERY professional and responsive in-person. The robo-call reliance is distracting and unfriendly. This is a 'people-business!'
Richard
กุมภาพันธ์ 2566
We had a 9 hour layoff on a connection from Boston to Australia. Hotel was easy to get to on the Airtrain from the terminal. Comfy, clean, and quiet room. Staff was super friendly. Easy check in and check out.
Ed
ธันวาคม 2565
Doesn't get any better in terms of access for connecting to an international flight. Flying to Singapore on AM flight, needed to be on site early. Relaxing atmosphere, rooms very comfortable and quiet in spite of location. Good choice of prime California wines by the glass at the hotel bar. Food service at the bar was very efficient.
Revis
มกราคม 2566
Location, location, location....you cannot beat this hotel for not just proximity, but also the connectivity to the airport. The train has a stop at the hotel itself, and I loved the fact that the hotel provides you the ability to get the airport's luggage trollies that you can load your baggage into and take on the train.
Rajiv
ธันวาคม 2565
Building was beautiful since it is brand new.
Kimberley
กรกฎาคม 2565
We had a stop over in San Francisco after late flight which left us with no time to get to and from another hotel. The Grand Hyatt is at SFO and easily accessible via the Airtrain from all terminals so was very convenient for us. It's certainly not the cheapest option but the convenience and quality of the hotel and room were exceptional. The staff were all very friendly and polite too. Prices for food at the restaurant and the shop were cheaper than expected and the quality was good.
Robert
พฤษภาคม 2566
Clean & comfortable room, the bathroom was lovely & the shower very good. The views from 8th floor were great & made even better by the floor to ceiling windows. The breakfast was superb - initially I was disappointed as was hoping for buffet style, but the eggs with trimmings I had & the pancakes my grandson had were very good. Was very happy with location - after a refreshing sleep we were able to get up to San Francisco Bay easily via the BART, then collect our luggage in late afternoon from the hotel & get 3 minute skytrain to the international terminal.
Jennifer
พฤศจิกายน 2565